Reviews
Recommend
Trust
Listening
Dr Sebastian Yuen
2011-05-20
Person
4
5
0
20th May 2011
Dr. Yuen listened to everything i had to say without interupting. Even about our personal life as well as my worries about my grand daughter. He was very througher when he examined Ellie. He was polite and friendly and gave me a compliment that touched me very much. My grand daughter lives with me and to have someone in the medical profession say that in their opinion i am a wonderful Grandmother means a lot and i am very grateful.
Dr Sebastian Yuen
2011-05-12
Person
5
5
0
12th May 2011
An excellent consultation,he was polite,helpful,patient and willing to listen, however small our concern may have been.He was able to relate to our worries and put our mind at rest.
Thankyou!
Dr Sebastian Yuen
2011-05-10
Person
4
5
0
10th May 2011
Good srevice provided.Good advice been given,very good communication.
Dr Sebastian Yuen
2011-04-14
Person
5
5
0
14th April 2011
I was very pleasedwith my consultation. Dr Yuen saw my daughter at very short notice, took time to listen to my concerns, took them seriously and was very reassuring.
Dr Sebastian Yuen
2011-03-02
Person
3
5
0
2nd March 2011
Although Dr Yuan was very likeable and approachable and did listen to our concerns, We walked out of there having asked every question we felt we wanted to ask but with no answers... I feel no further forward with finding a diagnosis as to why my son gets flair ups of eczema (which is now spreading over his body) and I do not accept that my son does not have an allergy to something which is causing this. I am continuing to search for someone whether it be NHS or otherwise to simply test my son for the 3 culprits I suspect. And if I am wrong then so be it but I have a nagging doubt I am not. Maybe the recent suggestions on how doctors could change the way they deal with suspected allergies that has been in the press could help future childrens suffering to be nipped in the bud sooner.
15th May 2011
Response from Dr Sebastian Yuen
Thank you for this feedback. If you would like to contact me, I will ask my colleague who leads the children's allergy service to give you a second opinion. Best wishes Sebastian Yuen
Profile
I am a consultant paediatrician who is passionate about delivering high quality care for patients and improving services & lives for children and families. I have postgraduate diplomas in medical education & healthcare leadership and a completed a one year fellowship in quality improvement with the NHS Institute for Innovation and Improvement.
Whilst I am based in Chesterfield Royal Hospital, I have a regional role safeguarding children.
My current focus is to co-produce a whole system, multi-agency Foetal Alcohol Spectrum Disorder pathway across Derbyshire.
I believe it is really important to listen and learn from those with lived experience and that is why I value your feedback so much. Thank you!
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